Hello again to all friends and tenants of Edinburgh Palette,
We would like to highlight the above keyword “friends” and hammer home that in the midst of this on-going pandemic, charities like ourselves rely on the goodwill of others. Edinburgh Palette is a not for profit organisation which means all of our money goes back into the charity to make improvements within the building and keep rent exceptionally low. With this being said we must emphasize the phrase “if we go down, we all go down” which brings us to the main point of this communication. Edinburgh Palette, as a charity, cannot afford rent reductions or rebates during this time. We understand these are difficult and uncertain times, however it is the same for us all and we hope you can appreciate this by continuing to pay your rent.
Below you will find a few more updates in regard to the building, so please read these carefully. These are in addition to already implemented measures.
As you may have noticed we have aimed to keep operations as normal for as long as possible and last week we informed you that we would be reducing building opening hours. These will be implemented from Wednesday 25th of March and will be as follows: Monday – Saturday 9am – 6pm. The office will be closed but a duty manager will be on site, if you need to get in touch with a duty manager whilst in the building, please do this via email (iain.sneddon@edinburghpalette.co.uk, marcin@edinburghpalette.co.uk, konstantinos@edinburghpalette.co.uk or james@edinburghpalette.co.uk) or phone (0131 661 1924).
In regards to parcels, if you wish to provide prepaid self addressed envelopes, we are happy to forward mail to you if you are self-isolating. Alternatively, we can offer a parcel to studio option if the aforementioned option is not suitable.
Finally due to the social distancing guidance, both lifts will be switched off for daily use. If it is a necessity to use the lift, gloves and a key will be provided. The key must be returned to the office immediately after use and then gloves disposed of in the general waste.
Again, we would just like to remind you that we are all in this together and thank you for your cooperation.
Many Thanks,
The Edinburgh Palette Team